This blog is part of our series entitled, The Looking Glass. In this series, women from around Level 3 share their experiences, inspire others, and offer insight into successfully navigating the telecom industry.
It’s no secret that we, as women, tend to talk more than men. Research suggests that women may say up to 300% more words per day than our male counterparts. But with all that talking, are we really communicating?
A mentor once told me that people don’t get up in the morning with the intention of provoking their co-workers during their day in the office. No one had ever presented that spin to me as a possible reason why my day was going the way it was and it taught me to be more aware of differing point of views and what constitutes effective communication. Being a global company doesn’t just mean more people in different time zones; it means more people with different perspectives that come from different backgrounds, knowledge, and experience that lead to different ways of thinking.
It is important to take time to understand their perspectives. We must utilize all that is offered to find the best method and most effective ways to communicate whether it be via phone, email, instant messaging, or video conferencing. Never-ending email chains can be frustrating, leaving the reader asking, “What’s the point?” The original intent of the email is most likely misunderstood or never understood to begin with. Being cognizant of what constitutes effective communication becomes increasingly important when communicating to teams around the globe because of differences in language, culture, you name it! If it seems the message was lost in translation with a peer sitting in the same office, imagine how it was perceived by peers in another part of the world.
Working in a global technology company, we have a wide variety of communication choices. Given priorities and budget constraints, face to face interaction may not always be possible, so consider all the tools at your disposal – phone, email, IM, text messages, etc. Effective communication always wins! And while your ideas may not always be accepted, you know that you’ve generated meaningful conversations.
Take time to recognize that those around us – whether talking or listening – may be facing similar communication struggles. By determining the skills and tools you can employ to make interaction easier, you will set yourself apart from your counterparts and position you for career growth. Pick and choose the most effective way to communicate with your peers, especially those overseas. Let’s not only keep talking, let’s keep communicating!