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Can ITIL be Agile?

Agile and ITIL is Zen

Friday night, 9 p.m., and the hallways are dark.  Light spills from individual cubes here and there, and the same conversation echoes throughout the halls in surround sound. The IT release is in full swing. New functionality is on its way to Production Systems while Development and Support Teams around the globe are using the unified [...]

Beyond The Cubicle Wall

cubiclewall

So here’s a little known fact about Level 3’s campus headquarters here in Broomfield, CO…everyone has the same sized office. That intern mailing packages all day? She gets an office with the same dimensions as Mr. James Q. Crowe.  It’s quite the egalitarian perk. But pockets of teams around campus have been changing lately. For [...]