Revelations from Future of Healthcare IT Study [INFOGRAPHIC]

CIO Outlook on Healthcare ITIn order to gain further insight into the future of healthcare IT and the trends driving the industry, Level 3 commissioned a nationwide study of 100 healthcare CIOs and IT executives. Conducted in late 2012 by independent research firm Corona Insights, the findings from the study paint an interesting picture of the priorities and challenges currently facing healthcare providers.

For those of us in the healthcare industry, it’s likely not a surprise that topics such as Electronic Health Records (EHR) implementations, meaningful use mandates, compliance and infrastructure topped the list of 2013 IT priorities, particularly as more and more patient data and medical information is digitized and shared remotely via networks. With the 2015 deadline looming, EHR implementations and all that go along with them – from security to interconnectivity – are primary areas of focus. What may be surprising, however, is that the research reveals relatively minimal uptake of newer technologies, such as cloud computing and mobile-enabled healthcare that bring operational efficiencies, but also security risks to sensitive patient data that must be safeguarded.

The infographic below highlights some of the most compelling findings from the “Future of Healthcare IT” study. For more information about the research findings or methodology, visit our independent study.


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The Level 3 Editor manages content for Level 3's Beyond Bandwidth blog.

3 thoughts on “Revelations from Future of Healthcare IT Study [INFOGRAPHIC]

  1. While this survey might show that only 17% of CIOs believe mobile-enabled healthcare will significantly impact the industry, knowing that mHealth is important, in a PwC survey, 52% of patients surveyed believe mHealth will increase convenience of healthcare, 48% believe it will improve quality, and 46% believe it will decrease costs. In addition, the 17% of CIOs mentioned might very well be the thought leaders who realize the necessity of an mHealth strategy and are already compliant or have addressed other IT concerns which are the priority of the remaining 83%. It would be interesting if the survey gave more detail on the CIOs surveyed. There is no question that mobile health will become a significant part of healthcare. It might not be a priority of the 83% in this survey (and therefore translate into an opinion of it not being important to others), but it will be in the future. The same people in government who are behind EHR use and the ICD-10 conversion have signed on to initiatives and policies paving the way for mHealth’s penetration into healthcare.

    • Hi David,
      I think that security of patient data would be the top-most concern preventing CIOs to believe in the total viability of mobile-enabled healthcare.
      Pls do check out this website and conference that focuses on security and business continuity. This may be an excellent venue for PwC to inform the public sector audience (as well as the private sector audience) about the findings of this study and open the doors for more senior-level healthcare and government officials to embrace ‘newer technologies, such as cloud computing and mobile-enabled healthcare that bring operational efficiencies’ that they seem apprehensive to incorporate, as the Level 3 study has pointed out above.

    • David – thanks for weighing in and sharing the stats from PwC’s research. Sounds like their survey looked at the impact of mobile computing from a patient’s perspective, whereas our respondents were primarily CIOs and senior IT executives from healthcare providers. To give you a bit more detail, 80% of the CIOs in our survey-set work for hospitals and 16% for medical centers.

      We believe that technology, mobile devices and healthcare apps in the home will put additional pressure on healthcare institutions to implement network technology that can leverage those tools. Although respondents believe that mobile will be a great aid to healthcare and improve patient care, things like mobile telehealth and increased access to records via mobile may be further down on the priority list for healthcare administrators.

      While just 17% said it would significantly impact the healthcare industry, keep in mind that this was compared to other, more top-of-mind issues for CIOs such as interconnectivity (ranked first with 37%) and EHRs (ranked second with 27%). Both of these issues also rated very high in terms of priorities and challenges, and that could stem from the fact CIOs are under the gun to meet the 2015 federal deadline for EHR implementations, and network interconnectivity is a core part of those implementations. Some of our respondents did say they believe mobile will be the next biggest technology shift in healthcare, so while it may not be an immediate top priority the recognition is there. It’ll be interesting to see how and if these areas of concern change after the 2015 deadline passes, and what impact it has on the priority of mHealth.

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