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IT Superheroes Need Us to Be Their Sidekick

ithero061413

They might be your next door neighbor, or they might be 5,000 miles away.  But my sense is they exist in the Cloud.  You know; the Cloud where all things digital ebb and flow.   They are the superior beings that make sure Big Data gets from point A to point B intact; the ones who [...]

Are You an IT Superstar?

IT Sports Alter Ego

I have never been an athlete, but as a soccer mom and sometimes baseball fan, I have grown to love a good game. A week ago the Rockies’ in-field execution was a beautiful thing to see on a sunny spring day. At work, we use sports analogies all the time.  Play your position.  Get your [...]

13 Terms You’ll Google in 2013

What term(s) are you already Googling?

“Predictions are preposterous.” -Jackie Mason Jackie is right.  It’s darn near impossible to predict the future.  This is especially true in telecom.  However, as the dust settles on 2012 and we look ahead to 2013, there are a few key emergent trends that will have significant impact on the next 5-10-20 years of the Internet.  [...]

What Is Bigger Data? Bigger Big Data.

biggerdata

At this year’s Gartner IT Expo, several Gartner analysts described the newest challenge of information management as “Bigger Data.” Big Data is yesterday’s problem. Now we’re dealing with Bigger Data.  Bigger Data isn’t a problem driven by the amount of data.  We already knew that data was going to grow.  Bigger Data refers to the [...]

Can ITIL be Agile?

Agile and ITIL is Zen

Friday night, 9 p.m., and the hallways are dark.  Light spills from individual cubes here and there, and the same conversation echoes throughout the halls in surround sound. The IT release is in full swing. New functionality is on its way to Production Systems while Development and Support Teams around the globe are using the unified [...]