Level 3 Communications Blog
With one eye on the coverage of Hurricane Sandy and the other on how the company has handled the disaster recovery efforts, I want to give our customers, our business partners and our friends an update from my perspective. At the peak of the hurricane, our primary concerns were to ensure the stability of our [...]
Are you looking for colleagues that are disciplined, committed, team players, possess strong technical skills and are leaders? Take a careful look at the veterans who are reaching out to your company as the next step in their career path. Veteran’s Day reminds us to remember and pay tribute to the men and women of [...]
Since the mid-to-late 1980’s, the idea of measuring industrial processes in order to improve their efficiency and quality has been growing in popularity. “You can’t improve what you can’t measure,” was adopted as the catchphrase of such movements as Six Sigma and Total Quality Management. This, in itself, is an unassailable assertion and entire nations [...]
It’s the only question I can remember from any employee satisfaction survey I’ve ever taken. And it was over 10 years ago. “Do You Have a Best Friend at Work?” I remember it because at the time it just seemed so out of left field. Employee satisfaction surveys were supposed to have long and boring [...]
“Grandpa, what was it like in the days before Level 3?” “Well, sonny, back in those days, we had to actually push buttons to dial a phone number. We surfed the internet on 14.4 modems. And there was no such thing as a venti coffee.” “Oh, Grandpa! How did you even survive?” OK, well, maybe [...]
Ask a teenager how long they’ve been dating and, chances are, the answer is just as likely to be denominated in days as it is to be in months (assuming they’re dating, that is). I should know. As the father of two teens I am mildly amused when I hear things like “I can’t be [...]
Some of you may have caught a strange piece of news over the Thanksgiving weekend about Level 3 selling a coal mine business. Why on earth did a high-tech company like Level 3 own a very “old tech” business like coal? Well, it kind of goes back a ways… Our ownership in coal properties can [...]
So here’s a little known fact about Level 3’s campus headquarters here in Broomfield, CO…everyone has the same sized office. That intern mailing packages all day? She gets an office with the same dimensions as Mr. James Q. Crowe. It’s quite the egalitarian perk. But pockets of teams around campus have been changing lately. For [...]
I was really surprised at the response I got to my previous blog post about The Top 10 Most Bizarre and Annoying Causes of Fiber Cuts. I read through the comments posted directly on our Level 3 blog with interest and even skipped over to look at a few that were posted on other sites [...]
My wife and I have decided to make the move to a new cash-back charge card to put all of our purchases on. I did all my research online and narrowed it down to two card companies, then I put them to the Customer Experience “don’t-be-a-robot-service-center” test. I called them both to let them sell [...]
